EAST Localize, Cairo, Egypt - Hybrid

Job Requirements

• Excellent in English (achieve at least 90% in the English test).
• organizational and time management skills.
• Problem-solving capabilities.
• Quality and detail-oriented.
• Excellent in English (achieve at least 90% in the English test).
• Organizational and time management skills.
• Problem-solving capabilities.
• Quality and detail-oriented.
• Strong team player in a multi-language/multi-cultural environment.
• Ability to work independently and meet deadlines under pressure.
• Handling any assigned task from the direct manager.
• Ability to work in a different time zone (European, Asian, or USA time zones) according to the business need.
• At least 3 years’ experience in the localization field.
• Very good knowledge of localization.
• Proficiency in translation CAT tools is required.
• Self-starter and pro-active.

Job Description

• Consult with clients to formulate workflows and understand requirements directly.
• Perform an evaluation of costs and prepare project budgets and quotes for clients.
• Manage the project life cycle to meet specifications and deadlines.
• Calculate the number of necessary resources, such as vendors, tools, DTP, and others.
• Monitor the project's progress and resolve issues.
• Utilize databases, spreadsheets, and various tools to track localization projects.
• Analyze risks and define needed actions.
• Doing the required troubleshooting, identifying causes, and performing corrective or preventative action(s).
• Supervise and review the performance of localization linguists.
• Enforce the adherence to quality standards are met.
• Monitor the financial records of projects to ensure the profit margin goals are met.
• Prepare reports on your activities and present them to the direct supervisor.
• Continually expand knowledge and education in localization.
• Doing the required upselling phase to ensure mutual cooperation with our clients.
• Raise any complaints or negative feedback to the direct supervisor to check the case and prepare the needed reply or action.
• Finish all the paper work.
• Achieving the quarterly targets.

If interested, please fill out the following form and apply

EAST Localize, Cairo, Egypt - Hybrid

Job Requirements

• Excellent in English (achieve at least 90% in the English test).
• organizational and time management skills.
• Problem-solving capabilities.
• Quality and detail-oriented.
• Excellent in English (achieve at least 90% in the English test).
• Organizational and time management skills.
• Problem-solving capabilities.
• Quality and detail-oriented.
• Strong team player in a multi-language/multi-cultural environment.
• Ability to work independently and meet deadlines under pressure.
• Handling any assigned task from the direct manager.
• Ability to work in a different time zone (European, Asian, or USA time zones) according to the business need.
• At least 3 years’ experience in the localization field.
• Very good knowledge of localization.
• Proficiency in translation CAT tools is required.
• Self-starter and pro-active.

Job Description

• Consult with clients to formulate workflows and understand requirements directly.
• Perform an evaluation of costs and prepare project budgets and quotes for clients.
• Manage the project life cycle to meet specifications and deadlines.
• Replying to the client's emails within 15 minutes max.
• Calculate the number of necessary resources, such as vendors, tools, DTP, and others.
• Assigning the projects to the concerned parties within 2 hours of receiving the go ahead.
• Monitor the project's progress and resolve issues.
• Utilize databases, spreadsheets, and various tools to track localization projects.
• Analyze risks and define needed actions.
• Doing the required troubleshooting, identifying causes, and performing corrective or preventative action(s).
• Supervise and review the performance of localization linguists.
• Enforce the adherence to quality standards are met.
• Monitor the financial records of projects to ensure the profit margin goals are met.
• Prepare reports on your activities and present them to the direct supervisor.
• Continually expand knowledge and education in localization trends and news, keeping up to date
• through active participation in training opportunities.
• Doing the required upselling phase to ensure mutual cooperation with our clients.
• Raise any complaints or negative feedback to the direct supervisor to check the case and prepare the needed reply or action.
• Finish all the paper work (issuing POs and recording the tasks) in his/her sheet on a weekly basis (by Friday of each week and prepare the final sheet by the 25th of each month for the invoicing purpose).
• Achieving the quarterly targets and adding new services or languages for the current clients.
• Ability to create macros or other task automations.
• Advanced Excel skills are a big plus (formulas, pivot tables, macros, lookup tables, etc.).
• Active member of corporate management meetings, providing data and project information.
• Continually expands knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities.
• Ability to monitor, educate, and evaluate the project coordinator without affecting his or her projects.
• Ability to work on his own (can handle VM tasks, simple DTP issues, or some LE tasks in the absence of other solutions).
• Thinking outside the box and finding alternative solutions.

If interested, please fill out the following form and apply

EAST Localize, Cairo, Egypt - On Site

Job Requirements

• Minimum of two years' experience in a similar role
• Relevant professional skills, such as Microsoft and Google
• Knowledge of IT systems, networks, and related technologies
• Solid knowledge of IT administration best practises
• Strong leadership, organisational, and time management abilities
• Excellent analytic and problem-solving abilities
• Outstanding interpersonal and communication abilities
• Good English language skills

Job Description

• Monitoring and maintaining internet networks
• Upgrading, installing, and configuring new hardware and software to meet company objectives
• Handling hardware and software issues in the employees’ machines
• Monitoring and managing the IT stock
• Documenting processes, as well as backing up and archiving data
• Performing diagnostic tests and debugging procedures to optimize computer systems
• Developing data retrieval and recovery procedures
• Supervising and mentoring IT department employees, as well as providing IT support
• Dealing with the contracted IT supplier
• Creating email accounts and performing access control
• Provide recommendations for IT purchasing
• Reporting to the upper management
• Other IT duties based on the business needs

If interested, please fill out the following form and apply

EAST Localize, Beirut, Lebanon - Hybrid

Job Requirements

• Excellent in English.
• Organizational and time management skills.
• Problem-solving capabilities.
• Quality, details, and objectives oriented.
• Strong team player in a multi-language/multi-cultural environment.
• Ability to work independently and under pressure.
• Ability to work in different time zone (European, Asian or USA time zones) according to the business need.
• At least 3 years’ experience in the PM or AM localization field.
• Proficiency in translation CAT tools is required.
• Self-starter and pro-active.
• Excellent communication and presentation skills.
• Second language is a plus.

Job Description

• Ensure customer satisfaction of all the assigned accounts.
• Monitor the account workflow in coordination with the PM.
• Analyse the monthly production report.
• Achieve the financial target via an upselling plan.
• Analyse and evaluate the quality status on monthly basis. 
• Deal with the client’s complains in coordination with project management.
• Spot, analyse and evaluate any cases that affect the cooperation and coordinate the corrective actions with the PMO.
• Handle the new services/languages pricing and quotations.
• Put the initial promotions proposals.
• Manage and close contract renewals and updates.
• Establish and maintain reference contacts.
• Suggest technical ideas to serve efficiency.
• Issue customer satisfaction surveys.
• Arrange and plan the clients meetings and negotiations. 
• Issue all the needed reports to serve the main purpose of his/her role.
• Engage internal teams and key partners as necessary to drive successful customer engagements.
• Complete and fill all the data entry in the online sheets.

If interested, please fill out the following form and apply